Vision of customer service

Desotec vision of customer service

Regardless of the size of your company it is our intention to offer all our customers the best comfort and price. That is why we feel very strongly about the following six values:

1. Overall service. Delivery of various types of activated carbon (permanently in stock), return of spent carbon including logistics and administration, rental and installation of mobile activated carbon filters, design of tailor-made fixed filters. And naturally advice from the leading specialist. Desotec is your single point of contact for overall solutions on the basis of activated carbon.
2. Profitable solutions. Renting an activated carbon filter is a comfortable solution that evolves together with your company. But it is also the least expensive solution: you do not have to invest any money in the purification of water or air.
3. Tailor-made products. For every application we select the most suitable type of activated carbon. We design and construct the ideal filter for your situation or we hire out the suitable filter to you.
4. Innovation. And we continue. We continuously develop new activated carbon products and filter systems in order to be able to meet the demands of any customer.
5. Quality. Every step in the activated carbon production process, from raw material to finished product, takes place under the watchful eye of the internal quality control. Your constant guarantee of excellent activated carbon.
6. Environment. Desotec systematically works on sustainable solutions. Not only by constant improvement of our products but also through reuse and recycling of spent activated carbon (waste) and reduction of CO₂ emissions.

Desotec comes to see you

major fairs in our field of study. Ifest and Best (B), Pollutec (Paris and Lyon, F), Aquatech (NL), Envitec, Ifat and Achema (D), Ecomed (ES), Iwex (UK), Poleko (PL).